All sales are final.
We want your shopping experience at Exnative to be a great and memorable one and we do hope you love each and every piece you purchase.
Should you, however, order items that are unsuitable for whatever reason, we are here to make your returns as smooth as possible. You can email us at firstname.lastname@example.org if you have any questions.
Within the US - Returns or exchanges must be made within 7 days from the date of delivery.
International - We allow 21 days for international exchanges and returns from the date of delivery.
Please open your packages with care, and do NOT cut open your package with scissors. We will not accept the return of an item that was damaged when opening the package.
To be eligible for a return, your item must be unused, in its original condition and original packaging that it was received. REFUNDS OR EXCHANGES WILL NOT BE GRANTED UNLESS ALL OF THE FOLLOWING CONDITIONS ARE MET:
- The hang tag is intact
- No rips, cuts, or tears in the fabric
- No stains on the garment
We handle returns on a case-by-case basis with the ultimate objective of making our customers happy.